Refund & Return Policy

Refund & Return Policy

1. Digital Goods Refund Policy

Due to the nature of digital keys, IPTV subscriptions, and instant digital credentials, sales are generally final once the activation code has been generated and delivered.

2. Eligible Refund Conditions

Refunds or key replacements will be granted under the following circumstances:

  • The delivered code is verifiably invalid or non-functional and cannot be resolved by technical support within 24 hours.
  • You were charged twice for the same single order due to a payment gateway error.

3. How to Request Assistance

If you experience any issues with your key, please contact our support team at support@salisat.com with your order number.