1) Who We Are & How to Contact Us

Data Controller: Salisat.com

Privacy Email: info@salisat.com

Support Email: satdz0509@gmail.com

If you have questions about this Policy or your data, please contact us via the email above.

2) Information We Collect

• Contact Details: name, email address, and phone number (if provided).
• Activation & Device Data: device serial number and/or MAC address, model, and related identifiers required to process digital activations and renewals.
• Country/Region: general location information (e.g., country) for order routing, localization, and tax compliance.
• Payment Metadata: order ID, transaction timestamp, payment method type, authorization status, and amounts. We do not store full card numbers, CVV, or bank credentials. Payments are processed via secure third‑party gateways.
• Usage & Technical Data: IP address, browser/user agent, pages viewed, and basic diagnostics/logs to ensure service reliability and security.
• Communications: messages you send to our support, including attachments (e.g., screenshots) related to troubleshooting.

3) How We Use Your Data

• Process orders, activations, and server renewals and provide customer support.
• Verify device compatibility and activation eligibility and prevent fraud or misuse.
• Operate, maintain, and improve our website, services, and user experience (including analytics).
• Comply with legal obligations, tax and accounting requirements, and respond to lawful requests.
• Communicate with you about orders, updates, security notices, and—with your consent—promotions.

We do not sell personal data to third parties.

4) Cookies & Analytics

We use cookies and similar technologies to:

• Enable essential site functionality (e.g., session management, security).
• Measure usage and performance via analytics (e.g., Google Analytics).
• Remember preferences (e.g., language).

Cookies do not contain sensitive payment information. You can control cookies via your browser settings and, where available, our cookie prompts. You may opt out of Google Analytics by using Google’s browser add‑on.

5) How We Share Information

• Service Providers: we share necessary data with trusted vendors who help us operate our Services (e.g., hosting, analytics, customer support).
• Payment Processors: to process transactions securely; we receive limited payment metadata and do not store full card details.
• Activation Providers: device identifiers (e.g., serial/MAC) may be shared with original service providers solely to complete your activation or renewal.
• Legal & Compliance: when required by law, to protect our rights, users, or prevent fraud/security incidents.
• Business Transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

We do not sell or rent personal data.

6) Data Retention

We keep personal data only as long as necessary for the purposes outlined above, including:

• Order and billing records: retained for the period required by applicable tax and accounting laws.
• Support communications and logs: typically retained up to 24 months, unless needed longer for security, dispute resolution, or legal compliance.
• Device identifiers for activations/renewals: retained for the term of the service and a limited period thereafter to support troubleshooting and fraud prevention.

7) Security

• Transport‑layer encryption (SSL/TLS) for data in transit.
• Restricted access to systems, principle of least privilege, and account controls.
• Vendor due diligence for payment processing and hosting.

While we use strong safeguards, no method of transmission or storage is 100% secure. Do not send sensitive payment details via unencrypted channels.

8) International Data Transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers (for example, standard contractual clauses or equivalent mechanisms adopted by our processors).

9) Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction (rectification) of inaccurate or incomplete data.
• Request deletion (erasure) in certain circumstances.
• Object to or restrict certain processing, and withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format (data portability).
• Opt out of direct marketing at any time.

To exercise your rights, contact info@salisat.com. We may ask you to verify your identity before fulfilling your request.

Region‑Specific Disclosures

• EEA/UK: Our legal bases include contract performance, legitimate interests (e.g., security, service improvement), compliance with legal obligations, and consent where required.
• California: We do not “sell” or “share” personal information as defined by applicable law. You can exercise your rights by contacting us at the email above.

10) Children’s Privacy

Our Services are not directed to children under 13. If you believe a child provided us personal information without appropriate consent, please contact us so we can take steps to delete such information.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be indicated by the “Last updated” date above. Material changes may also be notified by additional means. Your continued use of the Services after changes take effect indicates acceptance of the updated Policy.

12) Contact

Official Website: https://salisat.com

Privacy Email: info@salisat.com

Support Email: satdz0509@gmail.com

This Privacy Policy is provided for general information and does not constitute legal advice.