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Shipping & Digital Delivery Policy

At Salisat.com, all our products and services are digital in nature, including IPTV activations, server renewals, and software licenses.
Therefore, no physical shipping is required. All orders are processed and delivered electronically once payment has been confirmed.

1. Digital Delivery Method

After completing your purchase, you will receive your activation code, renewal details, or access credentials through one of the following secure digital channels:

  • 📧 Email (the address provided at checkout)

  • 💬 WhatsApp

  • 📱 Viber

  • 💬 Telegram

Your preferred delivery channel can be indicated during checkout or by contacting our support team immediately after placing your order.

2. Delivery Timeframe

  • Digital products are usually delivered within minutes to a few hours after successful payment confirmation.

  • In rare cases, due to provider verification or high demand, delivery may take up to 24 hours.

  • Orders placed outside of business hours or during system maintenance will be processed on the next available working period.

We always strive to ensure fast, accurate, and secure delivery of every order.

3. Order Confirmation

Once your digital product has been sent through the chosen channel, you will receive a confirmation message including:

  • Product details (e.g., activation code or server information)

  • Delivery timestamp

  • Any relevant setup or usage instructions

Please ensure that your contact information (email, WhatsApp, Telegram, or Viber number) is accurate and accessible at the time of purchase.

4. Non-Delivery Issues

If you have not received your order within the specified timeframe:

  1. Check your email spam/junk folder or messaging app connection.

  2. Contact our support team via info@salisat.com or through your preferred messaging platform.

We will verify delivery logs and ensure your activation details are re-sent promptly if necessary.

5. Important Notes

  • All digital products are considered delivered once sent through one of the approved digital channels above.

  • No physical items will be shipped under any circumstances.

  • It is the customer’s responsibility to provide correct and reachable contact details during checkout.

  • Delays caused by incorrect information or message blocking are not the responsibility of Salisat.com.

📅 Last Updated: October 8, 2025
🌐 Official Website: https://salisat.com
📧 Support Contact: satdz0509@gmail.com