Refund & Return Policy

# Refund & Return Policy | Salisat.com — NETFLY VIP Digital Subscriptions

**Last Updated: October 19, 2025**

At Salisat.com, we strive to deliver instant and reliable digital service activations. Because digital subscription keys are delivered electronically, refund eligibility is restricted to the specific terms below.

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### 1) Eligible Cases for Refund

A replacement key or full/partial refund will be issued under these circumstances only:

- **Delivery Error:** System failure on our side preventing activation key delivery within 24 hours.

- **Defective Key:** An unassigned or invalid digital key that cannot be resolved by technical support within 48 hours.

### 2) Non-Refundable Cases

Refunds will **not** be issued for:

- Successful key delivery and activation.

- User-side device incompatibility, software issues, or internet connection failure.

- Change of mind or accidental purchases after key delivery.

- Temporary third-party server maintenance.

### 3) Refund Request Process

To submit a claim, please email us with:

1. Your **Order ID**.

2. Registered **Email Address**.

3. Clear screenshot/video of the issue.

- **Support Email:** salifore.trade@gmail.com

- **Processing

 Time:** 3–5 business days.